Enterprise Core Values

FibGrid's core values represent the collective ethos embraced by every member of our team since our inception. These principles not only guide our management expectations but also serve as essential criteria in the pursuit of our mission and the realization of our vision.

Enterprise Mission
To excel in technology, quality, and service, thereby generating value for our customers, fostering fulfillment for our employees, and contributing positively to society.
Enterprise Vision
To emerge as the premier and most revered fiber optics and FTTH company, consistently earning recognition and trust throughout every era.
Employee Engagement
We nurture and empower employees who embody our philosophy, showing loyalty, diligence, and a strong sense of belonging, with the goal of integrating them as core members committed to our long-term vision.

Customer First

Customers are the cornerstone of our existence. Their satisfaction is the key to our success, and their recognition reflects our highest value. Our objective is to ensure customer satisfaction by anticipating their needs, addressing their concerns, and responding swiftly to their requests. We prioritize their perspective, actively engaging resources to help them seize opportunities, generate benefits, and receive comprehensive support.

Teamwork

Our team operates as one entity—unified in thought and action. We support each other, integrate quickly, and grow together, sharing in both successes and challenges. Our guiding principle is that the interests of the customer align with the interests of the team, which in turn align with individual interests. We prioritize the collective, taking responsibility, embracing challenges, and striving for shared success.

Credibility and Integrity

Credibility and integrity form the bedrock of our interactions, both socially and professionally. These principles ensure mutual benefit and foster win-win relationships with our partners. We are committed to sincerity in our dealings, upholding promises, and valuing commitment in all aspects—whether in friendships, family life, teamwork, or business partnerships.

Innovation Changes

In a world where change is the only constant, our team evolves with the market, fully supporting necessary adjustments. We stay current with trends, embrace innovation, and seek opportunities in change, always aiming to expand our horizons.

Simplicity

We value simplicity in management, utilizing straightforward approaches to complex issues. We prioritize effectiveness, focusing on core problems to find solutions. Our work environment is built on simple, positive relationships that benefit team development, avoiding unnecessary disputes and concentrating on the issues at hand, not the people involved.

Harmony

Harmony is fundamental to our team's sustained and healthy development. We foster a culture where employees care for, encourage, and support one another, particularly in challenging times. By prioritizing the team’s collective well-being, we maintain harmony and resolve conflicts with understanding and cooperation, promoting a balance between competition and collaboration.

Rigor

Our attitude shapes quality, and attention to detail determines success. We believe that superior quality earns a strong reputation, which in turn drives performance. First-class quality is achieved by meticulously managing every detail, carefully following standard processes, and proactively anticipating and mitigating risks. We take responsibility for delivering results and fulfilling our quality commitments to customers.

Upward Growth

We set unified goals for the team, maintaining a commitment to excellence. We embrace challenges with a positive attitude, seek advice with humility, and continuously learn and grow. Through self-reflection and diligent study, we avoid complacency, build a solid foundation, and make progress every day.